We are looking for an Internal Sales Representative (M/F). You will be the company's sole internal sales representative, responsible for customer relations in this core business area.
We are looking for an Internal Sales Representative (M/F). You will be the company's sole internal sales representative, responsible for customer relations in this core business area.
Very little prospecting is required: our customers are already loyal, and your key mission will be to support and advise them and maintain their trust.
Your responsibilities
Reporting to the Technical and Sales Director, you will be responsible for:
Customer relations & sales management
Receiving and processing customer requests (email, phone, counter).
Developing accurate and tailored sales offers.
Ensuring comprehensive follow-up on files: supplier purchases, cost and deadline control, shipping, customer satisfaction.
Updating and monitoring sales tables.
Participating in purchase price negotiations and providing support to the purchasing department.
Technical support & solutions
Seeking alternative solutions to respond to customers' technical issues.
Demonstrating imagination and resourcefulness to propose “tailor-made” solutions when necessary.
Reporting relevant information to the sales representatives.
Internal management
Establish spare parts price lists with business managers and the design office.
Ensure stock consistency to guarantee sales.
Participate in identifying new areas for development (one-off assignment).
Required profile
You are dynamic, rigorous, versatile, and above all, autonomous.
Initial experience in the mechanical/hydraulic or agri-food industry is a real asset.
You are comfortable with:
Customer advice and technical sales.
Priority management and problem solving, sometimes in urgent situations.
Negotiating with a variety of contacts.
IT tools, including Excel, Word, and an ERP (CEGID PMI used internally).
Education
Two to five years of higher education in sales or technical sales (such as BTS TC, MCO, NDRC, BUT TC, professional licenses, business or engineering schools, etc.).
Comprehensive internal training will be provided upon your arrival.
There will be no handover, so it is important to be able to hit the ground running and work independently.
Working conditions
Permanent contract – Full-time (36 hours/week)
Coef B5 – Metallurgy Agreement (non-executive)
Open-plan office
Dual-screen workstation
Regular hours
Occasional travel may be required
Compensation & benefits
€24k to €31k gross/year depending on profile
Company health insurance (50/50)
Meal vouchers after 1 year of service
RTT (reduced working hours) counter
Bridges granted when available
Profit sharing based on results
No summer closure
To apply
Send your resume to: as.battandier@sfh.fr
Subject: Application – Internal Sales Representative
Permanent contract
Sector: Specialized machinery industry
Location: St Etienne (42)
Business Development Manager (M/F)
We are looking for a Business Development Manager to develop our business, support our customers, and manage our technical projects.
Your responsibilities
Working directly with the Technical and Sales Director, you will play a key role in business development and project success:
Business development and customer relations
Manage and retain an existing customer portfolio.
Identify new opportunities and seek out future partners.
Understand customer needs and propose appropriate technical solutions.
Negotiate offers and contracts in accordance with commercial policy.
Ensure a high level of customer satisfaction.
Project management
Supervise assigned projects, from the definition of needs to delivery.
Coordinate internal/external teams (design office, sales administration, production, etc.).
Monitor progress, organize steering meetings, and ensure deadlines and quality are met.
Record and track orders with sales administration.
Analysis & reporting
Prepare activity reports for management.
Monitor indicators, analyze results, and suggest areas for improvement.
Actively contribute to the company's commercial strategy.
Your profile
Education & experience
Degree in business, management, or a related technical field.
Proven experience in business management or account management, ideally in an industrial environment.
Technical skills
Good knowledge of mechanics and fluid technologies (water/oil).
Proficiency in IT tools and project management software.
Ability to define, understand, and defend technical and commercial solutions.
Personal qualities
Excellent interpersonal and negotiation skills.
Autonomy, organization, initiative.
Ability to solve complex problems and work across departments.
Commitment to company values.
Working conditions & benefits
Salary based on experience: €36k to €54k.
Company car.
50% of company health insurance covered.
Profit sharing.
Metalworking collective agreement – Daily flat rate.
Regular hours with adjustments for client appointments.
Mainly indoor work.
Occasional travel in France and abroad.
Why join us?
A stimulating and innovation-oriented environment.
Varied projects with a strong technical dimension.
A committed company and close-knit teams.
Real autonomy and responsibility from day one.
To apply
Send your resume to: as.battandier@sfh.fr
Subject: Application – Project Manager
Permanent contract
Sector: Specialized machinery industry
Location: St Etienne (42)
Your tasks :
Skills required for this position :
Technical training to Bac+2/3 level in the field of industrial design or / mechanical engineering or experienced technician
Hours : 08:00-12:00/13:30-17:00 and Friday 08:00-12:00/13:30-15:30
Benefits :